Terms of service

These Terms of Service (the “Terms”) govern your access to and use of the RIN8 website (rin8.com), our affiliated product sites including trucking.rin8.com, and any services we provide to you under a written engagement (collectively, the “Services”). By accessing the site or engaging us for work, you agree to these Terms.

1. Acceptance of terms

By visiting our website or entering into a written engagement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Services.

These Terms apply to you as an individual and, if you are acting on behalf of an organization, to that organization. You represent that you have the authority to bind that organization.

2. Our services

RIN8 provides design, development, and product engineering services, including but not limited to: custom websites, web applications, SaaS platforms, mobile applications, brand identity work, and ongoing maintenance. Specific deliverables for any given project are described in a written proposal or statement of work (“SOW”) signed by both parties.

We may also make available certain productized offerings such as our trucking fleet SaaS at trucking.rin8.com. Those offerings may be governed by additional or separate terms, which will be made available at the point of sign-up.

3. Engagements and payment

Each client engagement begins with a written proposal specifying scope, deliverables, timeline, and fees. Unless otherwise stated in the SOW:

• Project fees are payable 50% in advance and 50% upon delivery.
• Retainer fees are invoiced on the first business day of each month in advance.
• Invoices are due within 14 days of issue. Late payments may accrue interest at the lesser of 1.5% per month or the maximum rate allowed by law.
• Scope changes require written approval and may result in adjusted fees and timelines.
• Expenses such as paid software, third-party services, or stock assets purchased on your behalf will be billed at cost with your prior approval.

4. Intellectual property

Your work product. Upon full payment of all fees due under a given SOW, you receive a worldwide, perpetual, non-exclusive, transferable license to the final deliverables produced specifically for you under that SOW, including source code, design files, and brand assets.

Our tools and frameworks. We retain all rights to our pre-existing tools, libraries, methodologies, and any code or assets developed independently of your engagement. We grant you a non-exclusive license to use these as embedded within your deliverables.

Portfolio rights. We reserve the right to display your project in our portfolio, case studies, and marketing materials, unless you request otherwise in writing during the engagement. We will not disclose confidential information in doing so.

Third-party components. Deliverables may include open-source libraries or third-party services. You are responsible for complying with their respective licenses and terms.

5. Client responsibilities

To deliver your project on time, we rely on you to:

• Provide timely feedback, approvals, and content (copy, images, brand assets) as requested.
• Designate a primary point of contact with authority to make decisions.
• Provide accurate information about your business, users, and technical environment.
• Make timely payments in accordance with the SOW.

Delays caused by client unresponsiveness may extend the project timeline. If an engagement is paused at your request for more than 30 consecutive days, we reserve the right to invoice for work completed to date and reschedule remaining work based on team availability.

6. Confidentiality

Each party agrees to treat non-public information disclosed by the other party as confidential. Confidential information may be used only for the purpose of performing the engagement and may not be disclosed to third parties without prior written consent, except to employees, subcontractors, and advisors under equivalent confidentiality obligations, or as required by law.

We are happy to sign a mutual non-disclosure agreement (NDA) at your request, either our standard form or yours.

7. Warranties and disclaimers

We warrant that the Services will be performed in a professional and workmanlike manner consistent with industry standards. If any deliverable fails to conform to this standard, we will re-perform the non-conforming portion at no additional charge, provided you notify us in writing within 30 days of delivery.

Except as expressly set forth above, the Services and all deliverables are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation. We do not warrant that deliverables will be error-free or that they will meet every requirement you may have that is not expressly documented in the SOW.

8. Limitation of liability

To the maximum extent permitted by law, in no event will RIN8 be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or related to the Services, whether based in contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.

Our total aggregate liability arising out of or related to an engagement shall not exceed the total fees paid by you to us under the applicable SOW during the six (6) months preceding the event giving rise to the claim.

9. Termination

Either party may terminate an engagement for material breach by the other party if the breach is not cured within 14 days of written notice. You may also terminate an engagement for convenience at any time; in that case, you remain responsible for payment for all work completed up to the effective date of termination, plus any non-cancelable commitments we have made on your behalf.

Upon termination, sections relating to intellectual property, confidentiality, warranties, liability, and governing law shall survive.

10. Governing law and disputes

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict-of-law principles. The parties agree that any dispute arising out of or relating to these Terms or the Services shall be resolved in the state or federal courts located in Madison County, Kentucky, and each party consents to the personal jurisdiction of such courts.

Before initiating litigation, the parties will attempt in good faith to resolve any dispute through direct discussions for a period of at least 30 days.

11. Changes to these terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page and, for material changes, provide reasonable notice through our website or by email. Continued use of the Services after the effective date of an update constitutes acceptance of the revised Terms. Engagements already under way will continue to be governed by the Terms in effect at the time the SOW was signed, unless both parties agree in writing to apply updated terms.

12. Contact

Questions about these Terms? Reach us at:

RIN8 Group LLC
22 N 2nd St, Ste 100
Richmond, KY 40475
Phone: (502) 410-4619
Email: info@rin8.com